FAQ

What Questions Do You Have?

My insurance company said I had to use a specific repair service. Is that true?

While your insurance company will certainly make recommendations for collision repair centers, it is your right as a consumer to choose the repair service you prefer. If you choose Sharrett Collision Center, our knowledgeable onsite insurance claim handlers will work directly with your insurance company to ensure your repairs are made quickly and properly. Another insurance tip: You do not have to get two or three estimates before your vehicle can be fixed.

Why should I choose Sharrett Collision Center over others in the area?

Aside from having the most experienced staff and the coolest new facility in the region, our Certified Service Technicians use the latest technology to provide fast turnaround and lifetime guaranteed repairs. For other reasons, visit Why Choose Sharrett?

Can I bring my car to your collision center even though it was not purchased at Sharrett Auto?

Absolutely! We are equipped to repair any make, any model, anytime … no matter where it was purchased.

What if my vehicle is not drivable?

We can arrange for a tow truck to pick up your vehicle. Our goal is to get you and your vehicle to our facility quickly and safely.

Can you help me get a rental car?

Of course! We have loaner vehicles available free of charge, so your life isn’t disrupted too much.

How long will it take for my vehicle to be repaired?

It depends on a number of factors – including the extent of the damages and availability of any needed replacement parts. Rest assured that we will keep you in the loop with time estimates and repair updates.

Can I see some examples of your repair work?

Absolutely! We love to share photos to illustrate the high quality of workmanship. Visit our Before & After Gallery to see for yourself. To learn more about our Ten-Step Repair Process, click here.